Careers

OnSSI is constantly seeking talented, motivated individuals who are ready to take IP video surveillance and security to the next level. OnSSI offers premium compensation rates, along with outstanding benefits.

Administrative Assistant

Provide administrative and logistical support to the OnSSI training department. The position involves interaction with customers, internal team members, external partners and vendors. Must be able to multi-task and have exceptional attention to detail. Position reports to the Director of Training.

Main Responsibilities:

 

• Post training class schedule using an online registration tool
• Interact with customers via telephone and email
• Manage and process student registrations
• Provide correspondence and training quotes
• Prepare and ship training materials to each class location
• Process and file post-training paperwork
• Issue student training certificates electronically
• Reconcile training revenue on a monthly basis
• Help maintain customer database
• Other projects on an as-needed basis

Requirements:

 

• Solid organizational skills with excellent attention to detail
• Strong computer skills with knowledge of MS-Word, Excel and Salesforce
• Strong communication and interpersonal skills
• Professional attitude
• Self motivated
• Able to learn new software
• Good telephone skills
• Bachelor’s degree preferred
3+ years experience in an administrative role

Submit your cover letter and resume to HRG@OnSSI.com

Inside Sales – Customer Service

Reporting to the Manager, Inside Sales, the successful candidate will be responsible for providing outstanding customer services via phone and emails.

Essential Responsibilities:

 

• Meet or exceed customer expectations and provide the highest level of customer satisfaction
• Answer all incoming Inside Sales Calls
• Resolve all customer service questions

Requirements:

 

• BA/BS degree or equivalent with a proven track record of success with Inside Sales
• Two/Three years with Customer Service background experience
• Excellent verbal and written communication skills
• Strong listening and presentation skills
• Knowledge of Microsoft Office
• Problem resolution skills
• Ability to multi-task and prioritize
• Ability to learn procedures and relay information to customers effectively
• Excellent time management skills
In-depth knowledge of Salesforce.com or a similar CRM

Submit your cover letter and resume to HRG@OnSSI.com

Inside Sales Representative

Reporting to the National Sales Manager, the successful candidate will be responsible for sales of software upgrades to existing customers, ensuring sales growth and continuity by managing this important portfolio for the Company.

Essential Responsibilities:

 

• Meet or exceed customer expectations and provide the highest level of customer satisfaction
• Achieve or exceed software upgrade renewal goals, by phone
• Help create effective strategies to increase the number of customers taking advantage of the Company’s software up-grade offerings
• Manage the StayCURRENT renewal plan through SalesForce
• Help promote Promotions via eblasts, renewal reminders, phone calls, etc.
• Create customer quotes
• Support the Customer Service team by assisting with managing customer calls and e-mails/cases

Qualifications:

 

• BA/BS degree or equivalent with a proven track record of success with Inside Sales

Skills:

 

• Excellent verbal and written communication skills
• Strong listening and presentation skills
• In-depth knowledge of Salesforce.com or a similar CRM
• Knowledge and experience working with Microsoft Office
• Ability to Calculate profit margins and discounts based upon cost structures
• Effective problem mitigation and resolution skills
• Ability to multi-task and prioritize
Excellent time management skills

Submit your cover letter and resume to HRG@OnSSI.com

Marketing Coordinator / Graphic Designer

Reporting to the Director of Marketing, the Marketing Coordinator / Graphic Designer will be responsible for coordinating marketing activities; designing icons, diagrams and other graphics using Adobe Photoshop, Illustrator and InDesign; creating Salesforce campaigns and sending eBlasts; formatting presentations and documents; and preparing marketing reports. This is an in-office position in Pearl River, New York.

Main Responsibilities:

 

• Edit and produce marketing materials, price schedules, presentations and web content
• Design icons, diagrams and other graphics using Adobe Photoshop, Illustrator and InDesign
• Prepare and format marketing presentations, web content and product documents
• Manage social media outreach
• Coordinate and deliver email campaigns
• Manage video content on website
• Gather and develop content for quarterly internal eNewsletter
• Participate in major tradeshows, travelling to approximately two per year
• Work with vendors to establish quotes, production schedules and delivery of print materials and promotional items
• Provide support to the Marketing Manager, Director of Marketing and VP of Sales & Marketing

Required Skills and Experience:

 

• Previous experience in a similar marketing role
• Excellent attention to detail
• Well organized and self motivated
• Excellent command of written English
• Able to work effectively in a team environment and across departments
• Strong skills in Adobe Photoshop, Illustrator, and InDesign
• Strong skills in the Microsoft Office Suite
• Video production skills using Camtasia, Adobe Premier, etc. are a plus
• Experience with SEO/SEM campaigns and social media
• Excellent problem solving and analytical skills
• Strong verbal and written communication skills
• Ability to work in a rapidly changing environment
Bachelor’s Degree from a four year college or university with applicable concentration

Submit your cover letter and resume to HRSD@OnSSI.com

Software Development Engineer

OnSSI is looking for a Software Development Engineer to join the team and help develop the next generation video surveillance platform. Ideal candidates are highly motivated, creative and work well in team environments. Projects may include a wide variety of technologies and platforms.

Main Responsibilities:

 

• Design, develop and maintain video management and surveillance software (VMS)
• Gather requirements from users and stakeholders, study feasibility and provide implementation, including appropriate programming language, design patterns and software security principles, including network programming and multi-threading techniques
• Estimate development costs and identify areas affected by various requirements
• Design and develop user interfaces and mechanisms to deliver event information, such as motion detection or facial recognition
• Troubleshoot software problems and fix bugs accordingly

Required Skills and Experience:

 

• 5+ years of web development experience
• Strong skills for implementing HTML5, CSS3, JavaScript, JQuery, PHP, MySQL, and bootstrap technologies
• Strong knowledge of Linux, Apache, MySql, PHP environment
• Strong knowledge of WordPress and customization of parent and child WordPress themes
• Strong knowledge of plug-in customizations
• Excellent problem solving and analytical skills
• Strong verbal and written communication skills
• Ability to work in a rapidly changing environment
• Practical experience working on marketing projects and/or in a marketing department
• Strong knowledge of Adobe Illustrator, Photoshop, and InDesign is a plus
• Video production skills using Camtasia, Adobe Premier, etc. is a plus
• Bachelor’s Degree from a four year college or university (applicable concentration)

Submit your cover letter and resume to HRSD@OnSSI.com

About OnSSI:

OnSSI (On-Net Surveillance Systems) ranks among the world’s top high-tech companies in the field of video surveillance with Ocularis, its award winning Video Management System (VMS). Ocularis software is used successfully by many Fortune 500 corporations, cities, towns, municipalities, school districts, colleges, universities and federal and local governments, totaling tens of thousands of installations.

 

OnSSI is located in Blue Hill Plaza in Pearl River, New York just thirty miles northeast of New York City. Site amenities include a fitness center, day care, food court, post office and a convenience store. OnSSI believes in a strong work-life balance and provides a modern work environment with state-of-the-art development tools.