Fields marked with Asterisk * are mandatory




Please leave out the dashes when entering MAC addresses. If you have a wireless card please license the wired MAC address ONLY.

If licensing a multi port video server please specify the number of ports to be licensed in the format of MAC Address followed by number of ports i.e. xxxxxxxxxxxx 4

  1. The text "Camera removal"
  2. Camera's MAC address
  3. Model of camera
  4. Reason for removal or description of camera failure.